Terms of Service

These Terms of Service (“Terms”) govern your access to and use of AgntApp, the website at agntapp.com and the product at app.agntapp.com (together, the “Service”), provided by Scaleport AI Oy (Finnish business ID / Y-tunnus 3408578-6), Oulu, Finland (“Scaleport AI Oy”, “we”, “us”). By creating an account, joining the waitlist or using the Service, you agree to these Terms. If you are using the Service on behalf of an organisation, you represent that you are authorised to bind it.

1. The Service

AgntApp lets you build AI agents, give them tools and a knowledge base, and connect them to messaging channels including WhatsApp, Messenger and Instagram. The Service is offered on an early-access basis and may change, and features may be added or removed as it develops.

2. Eligibility and accounts

You must be at least 18 years old and able to enter into a binding contract. You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity under your account.

3. Acceptable use

You agree not to use the Service to:

• break any applicable law or regulation;
• send spam or unsolicited messages, or otherwise violate the WhatsApp Business Messaging Policy or Meta’s platform terms and policies;
• message people who have not given the consent or opt-in required by the relevant channel and by law;
• infringe intellectual property, privacy or other rights of others;
• upload malware, attempt to gain unauthorised access, scrape, or disrupt or overload the Service;
• generate or distribute unlawful, deceptive, harassing or harmful content, or use the AI features to do so.

4. Your content and responsibilities

You retain all rights to the content, files and data you provide (“Your Content”). You grant us a limited licence to host, process and transmit Your Content solely to provide the Service, including sending it to the sub-processors described in our Privacy Policy.

When your agents handle conversations with your own end-users, you are the data controller for that personal data and we act as your processor. You are responsible for having a valid legal basis, obtaining any required consent or opt-in, and providing your own privacy notice to your end-users.

5. Third-party platforms

The Service integrates with third-party platforms such as Meta (WhatsApp, Messenger, Instagram) and AI model providers. Your use of those platforms is also subject to their terms, and we are not responsible for their availability, changes or actions. Loss of access to a third-party platform may affect the Service.

6. AI output

The Service uses AI to generate responses. AI output may be inaccurate, incomplete or unsuitable for a given purpose, and does not constitute professional advice. You are responsible for reviewing and for any decisions made or messages sent based on agent output.

7. Fees

The Service may be offered free of charge during early access. We may introduce paid plans in the future; if we do, we will give notice and you may choose whether to continue on a paid basis. Third-party platform or messaging charges (for example, Meta’s WhatsApp conversation fees) are your responsibility.

8. Intellectual property

The Service, including its software, design and trademarks, is owned by Scaleport AI Oy or its licensors and is protected by law. Except for the rights expressly granted to you, we reserve all rights. You may not copy, modify, reverse engineer or create derivative works from the Service except as permitted by law.

9. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, and non-infringement, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, secure or error-free.

10. Limitation of liability

To the maximum extent permitted by law, Scaleport AI Oy will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill. Our total liability arising out of or relating to the Service will not exceed the greater of the amounts you paid us for the Service in the 12 months before the event giving rise to the claim, or EUR 100. Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Indemnity

You agree to indemnify and hold Scaleport AI Oy harmless from claims and costs arising out of Your Content, your use of the Service, or your breach of these Terms or of any third-party platform’s terms.

12. Term and termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, if required for security or legal reasons, or if we discontinue the Service. Provisions that by their nature should survive termination (for example Sections 8–11) will survive.

13. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here and revise the “Last updated” date above. Continuing to use the Service after changes take effect means you accept the updated Terms.

14. Governing law and disputes

These Terms are governed by the laws of Finland, without regard to its conflict-of-laws rules. The courts of Finland (the Oulu District Court, Oulun käräjäoikeus) have jurisdiction, subject to any mandatory consumer-protection rights you may have in your country of residence.

15. Contact us

Scaleport AI Oy (Y-tunnus 3408578-6)
Oulu, Finland
support@agntapp.com